FREQUENTLY ASKED QUESTIONS
- Q:I have been told that the damage to my crane is too extensive and cannot be repaired. Is it worth getting a second opinion?
- A:Yes. WHECO can offer repair proposals on even the most heavily damaged equipment. It is a good practice to consider and compare repair costs vs. replacement costs. WHECO can help you make an informed decision.
- Q:Does WHECO only provide repairs for damaged booms?
- A:No. WHECO has the facilities and capability to repair all structural, mechanical, hydraulic and electrical damaged components. Our full service capabilities are what set WHECO apart.
- Q:Does WHECO guarantee that my crane can be recertified?
- A:Yes. WHECO guarantees that all of our repairs are OSHA, Cal-OSHA, ANSI and AWS compliant and that your crane will be certified by a third-party licensed crane certifier.
- Q:The manufacturer has recommended that I replace a structural component, but I think that it can be fixed. Will WHECO stand behind their repair?
- A:Yes. WHECO provides documentation for all engineered repairs and a structural warranty. We are also fully insured and bondable.
- Q:Is it cost effective to consider WHECO if we have to ship equipment across country?
- A:Yes. Our cost-effective repairs combined with local sales tax savings frequently offset shipping costs.
- Q:Can WHECO perform repairs at remote locations?
- A:Yes. There are unique jobs that may require us to provide on-site repairs, and we have mobile facilities and personnel capable of working at remote locations. However, with our facilities and specialized equipment, it is generally more efficient and cost-effective to have the equipment repaired at one of our facilities.
- Q:Will my insurance company pay for repairs performed by WHECO?
- A:Yes. WHECO has over 25 years of providing insured repairs, and we are a preferred provider for many major insurance companies.
- Q:I have an older crane that was involved in an accident. Many of the parts and components are out of production. How is WHECO going to get the work done?
- A:WHECO has the equipment and resources to “reverse engineer” and to manufacture or fabricate those obsolete or long-lead time items.
- Q:My crane is getting older and I cannot afford to replace it. Can WHECO help me extend the productive life of my crane?
- A:Yes. WHECO provides both SLEP (Service Life Extension Programs) and full restoration services. WHECO can provide a repair or restoration to suit the scope of your specific requirements.
- Q:I am looking for a used boom. Does WHECO supply reconditioned or aftermarket parts, components and weldments?
- A:No. WHECO provides proprietary repair and restoration services for each job. Our services are designed to complement the traditional manufacturer and distributor product support services.
